During WES 2010 in Orlando, I had the good fortune to meet the folks from Widality – the people behind the Call Time Tracker application and the momentem monthly subscription service. This was an especially exciting show for them as, at exactly the moment that the exhibition closed, they hit 100,000 registered users on their service. Since coming back home from WES, I have been trying out the Call Time Tracker application on my BlackBerry Bold 9700. This is an excellent application with the potential to help professionals track their hours and record costs. Here’s a little bit of what the application has to offer, and my own opinions on the user experience.
After each email or call duration, the Call Time Tracker application pops up with a window asking if you would like to tag the most recent activity.
At this time you can either create a new contact to tag the activity to, or you can log the time/expense against an existing contact and project that you have already created. If you choose not to log the activity at that point, the Call Time Tracker application has a feature called the “Not Now List” which allows you to come back and review all previously unaddressed calls or emails and tag them at a later date.
The Call Time Tracker application is the free version of the award winning momentem monthly subscription service. With the addition of the monthly subscription service, power users can easily request a report from their BlackBerry at any time and see a quick overview report or have a more comprehensive Excel report generated and sent that can be used in other programs for creating invoices, billing for expenses, or tracking hours.
Comprehensive Excel Report:
In my own experience over the last couple of weeks, I have found the Call Time Tracker application to be very user friendly. It is a great and yet subtle reminder at the end of a call or correspondence to seize the moment to tag the activity. It takes no time at all to complete this task. My only consideration for heavy users would be if the reminders to tag each and every call and email would be overwhelming, and that each time you choose to use the “Not Now List,” is that a missed opportunity, because you may not remember what to say about the activity when you return to it later? This was the biggest challenge for me.
Overall, however, I believe the application has great potential. The addition of the momentem subscription service to access the Excel reporting functionality is a win for people preparing invoices everywhere.
To get the Call Time Tracker application, visit BlackBerry App World for a free download. For more information and for details about the momentem subscription service, visit http://www.momentem.net/
Other application screenshots:
Contact Manager – to edit contact details, billable rates, and projects for all contacts in one place
Tagging Options – to set defaults for calls, emails, and billing rates